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Special Needs


JCSDA cares about those with special needs and we strive to understand how we can serve them better, especially when we assist requesting agencies in searching for individuals missing.


First Responders: If you encounter a nonverbal person with a tablet/speech device, it they are non-responsive, look for the tablet and look for the social or emergency button. (Examples: an icon with social, chat, name tag or about me.)

Procedures for Project Lifesaver

CSL White Paper 2023 (PDF Document)

Dispatchers or 911 Centers (in addition to standard protocols)

  • Ask which service or type they may have.

  • Ask if it a Project Lifesaver transmitter or radio.

  • Ask if they know the agency with the receivers and their contact information.

  • Ask if they know the Frequency or Channel being transmitted.  

If it is a GPS (Global Positioning System)

  • Ask if they know the type or company.

If it is cell phone based, ask what company or provider: AT&T, Verizon, T-Mobile etc.

  • Ask if they have the location on a phone or computer app.

Relay that information to your Command or responding agency.

Law Enforcement or Emergency Management Agencies - EMS, Rescue Squad or Fire Department

  • Use your standard SOGs.

  • Determine on scene if the child or special needs person has a transmitter/radio.

  • Determine the type of radio/transmitter.

If it is a transmitter, who is the responsible agency?

  • Try to find the transmitting frequency (216.000 MHz) and relay that to your 911 dispatch point.

If it is a GPS tracker

  • Try to have the caregiver access the app for a location.

If it does not have a street address, try to get a degrees location in decimal degrees.


Relay this information to your Dispatch Center and SAR team.

Special Needs Organizations Links

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